Samsung to Reward Customers Ahead of Christmas

Richard Nunepkeku - Marketing Manager for Consumer Electronics at Samsung Electronic West Africa

Samsung Electronics West Africa has announced that it will from November this month reward their cherished customers ahead of the Christmas season in a special end-consumer promotion. The promotion will reward consumers with instant gifts for buying Samsung products that make lives easier, convenient and more enjoyable.

The nationwide consumer promotion is simple and rewarding. Starting this November, any purchase of any of the Samsung Air-conditioner series comes with free brand new sleek Samsung Chief Hero Dual SIM phone.  Customers who buy the Samsung Smart Refrigerators depending on the model mix will also win instantly either a free Samsung Microwave Oven or Chief Hero phone.

Other appliance that will win customers fantastic prizes for their Christmas celebrations include the Samsung Smart Televisions with which depending on the model purchased the customer will get instant rewards ranging from free 32” Flat Screen Television Sets, Digital Home Theaters and Free Satellite Dish and Installation. Also, to keep homes clean this festive season Samsung is offering consumers who purchase any of their Washing Machines a free 1 kg or 2 kg detergent instantly.

According to the Marketing Manager for Consumer Electronics at Samsung Electronic West Africa, Richard Nunepkeku; ‘This offer is to give back to their cherished consumers this Yule season as they shop for their home and office electronics needs.

“Samsung products are built with the latest technology and renowned for durability, affordability, reliability and unique features that enhances consumer experiences. All the Samsung products on the market are also specially built for Africa and comes with a special 24-month warranty” Richard Continued.

He finally urged Ghanaians to continue to purchase Samsung products and promised more of such exclusive consumer oriented offers to follow.

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For further information, please visit the following pages: www.facebook.com/SamsungGhanaOfficial; www.samsung.com;  www.twitter.com/Samsung_Ghana

SAMSUNG TO REPLACE DAMAGED NOTE 3 HANDSETS THROUGH SAMSUNG PREMIUM

Samsung Electronics West Africa has announced that they will replace the handsets of note 3 customers who accidentally damage their screens through breakage or liquid damage for free.

According to the Business Leader for Handheld Products at Samsung Ghana, Jaspreet Singh, Samsung have listened to the market and to ensure that they continue to drive innovation, choice and value to their consumers, they have created an ecosystem focused on ensuring the future viability of their customers’ investment and security thus the Samsung Premium for Note 3 which includes the ADH Premium which is available to customers who have registered on the Samsung Premium through the ADH Application.

Jaspreet Singh, Business Leader for Handheld Products at Samsung Ghana

ADH Premium is an enhancement to the current ADH offering which gives Note 3 customers an additional Smart swap. This elite service for Note 3 consumers allows users to use the ADH premise but instead of two repair claims over the 24 month period, consumers who accidentally damage the screen of their Note 3will have it replaced twice over the period. To sign up for the service, Note 3 users are required to download the Samsung Premium ADH application from the Samsung App Store on their device and register. 

“At Samsung we are about creating a smarter lifestyle, one area that we are consistently focused on is service and creating a worry-free environment for our customers so that they have every confidence that their purchase and investment is protected,” said Jaspreet Singh.

Another feature of the SamsungPremium is the Smart Value with which Samsung guarantees a buy-back of their GALAXY Note 3 Smartphones for future Samsung devices. Under this smart value, users of the Note 3 who want to upgrade to the next Samsung GALAXY premium device in the future, are guaranteed a buy-back of up to 25%of the value of their old Note 3 Smartphone.

“We are always looking at new and innovative ways to ensure our customers have not only the very best in technology, but also offer customers these premium value added services. These initiatives are geared towards driving first class consumer experiences for now and for the future,” concludes Jaspreet