SAMSUNG TO REPLACE DAMAGED NOTE 3 HANDSETS THROUGH SAMSUNG PREMIUM

Samsung Electronics West Africa has announced that they will replace the handsets of note 3 customers who accidentally damage their screens through breakage or liquid damage for free.

According to the Business Leader for Handheld Products at Samsung Ghana, Jaspreet Singh, Samsung have listened to the market and to ensure that they continue to drive innovation, choice and value to their consumers, they have created an ecosystem focused on ensuring the future viability of their customers’ investment and security thus the Samsung Premium for Note 3 which includes the ADH Premium which is available to customers who have registered on the Samsung Premium through the ADH Application.

Jaspreet Singh, Business Leader for Handheld Products at Samsung Ghana

ADH Premium is an enhancement to the current ADH offering which gives Note 3 customers an additional Smart swap. This elite service for Note 3 consumers allows users to use the ADH premise but instead of two repair claims over the 24 month period, consumers who accidentally damage the screen of their Note 3will have it replaced twice over the period. To sign up for the service, Note 3 users are required to download the Samsung Premium ADH application from the Samsung App Store on their device and register. 

“At Samsung we are about creating a smarter lifestyle, one area that we are consistently focused on is service and creating a worry-free environment for our customers so that they have every confidence that their purchase and investment is protected,” said Jaspreet Singh.

Another feature of the SamsungPremium is the Smart Value with which Samsung guarantees a buy-back of their GALAXY Note 3 Smartphones for future Samsung devices. Under this smart value, users of the Note 3 who want to upgrade to the next Samsung GALAXY premium device in the future, are guaranteed a buy-back of up to 25%of the value of their old Note 3 Smartphone.

“We are always looking at new and innovative ways to ensure our customers have not only the very best in technology, but also offer customers these premium value added services. These initiatives are geared towards driving first class consumer experiences for now and for the future,” concludes Jaspreet

Samsung Empowers Journalists with GALAXY S4 Zoom

Samsung Electronics Ghana has presented ten Galaxy S4 Zoom Smartphones worth GHC12,500 and an amount of GHC5,000 to the Ghana Journalists Association (GJA) as sponsorship for the 18^thAnnual GJA Awards, in a short presentation ceremony at the Accra International Press Centre.

The Sales Director for Handheld products at Samsung Ghana, Ryan Na said the decision to sponsor the awards was influenced by Samsung’s appreciationof the contributions of journalists towards the development of Ghana.“At Samsung we believe in excellence, and support any effort though which it is recognized or rewarded. The GJA Awards have over the years done just that, and this has proven to be very relevant to the development of journalism in Ghana.” Ryan noted.

“Samsung is and has always been a friend of the media and to reiterate our commitment to them, we have developed a tool to help lighten the work load of our journalists. Our new Galaxy S4 Zoom was designed with journalists and media practitioners in mind. With the new Galaxy S4 Zoom we hope our media men and women can now report the ‘Smart way’”. Ryan continued.

According to Ryan, as leaders in innovative technology,Samsung is proud to recognize how far the industry has evolved by adopting new technological advancement. He noted that, news travels faster today than ever, with increasing numbers in the online communities asjournalists are able to keep us updated with events and reports from all over the nation and from across the globe with a click of a button. He also assured journalists that Samsung will continue to develop new and innovative ways and devices to make their work easier and smarter.

The Public Relations Officer of the Ghana Journalists Association, Mrs Mary Mensah and Mr. Rogking Clottey the Organizing Secretary of the GJA Awards who received the sponsorship on behalf of the association expressed their appreciation to Samsung, and called on other corporate entities to emulate their actions.

This year’s GJA Award is scheduled to take place on the Saturday, 2^nd November, 2013 at the Banquet Hall State House.